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Culture5 min read

The most valuable service an agency offers is often the honest re-brief.

Mateo Álvarez

Managing Partner

The right way to say no to a brief

A brief is a hypothesis about what the work should be. Our job is to test it — not to execute it politely.

The honest re-brief has three parts

  1. What you asked for.
  2. What you want.
  3. What will actually move the number.

If those three do not match, the work is dead on arrival. We would rather lose the meeting than deliver a beautiful version of the wrong thing.

The most useful sentence in agency work is: "before we start, may we ask what we would need to be true for this to work?"
Tags ·cultureclient workbriefs
Mateo Álvarez

About the author

Mateo Álvarez

Managing Partner

Runs the studio. Reads too much philosophy.

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